Surat, Gujarat
6 hours ago

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Imprecca Returns

RETURNS

We do not accept returns / exchanges / refunds on sale items.

All SALE purchases are final.

Yes, you may exchange the item. Items that are not eligible for exchange or returns include intimates, accessories, swimwear & sale items.

Please be sure to fill in the returns form provided in your order and return to the address provided.

Please note that all exchanges are dependent on stock availability.

In all cases, the return items must be in the same condition that you received it (unworn, unwashed, no odour, no make-up, & with all tags & labels attached).

We apologise for the inconvenience caused. Please contact us directly via the Contact buttons on the website or via support@imprecca.com so that we may rectify the matter.

Items that are not eligible for exchange or returns include intimates, accessories, swimwear & sale items.

Please be sure to fill in the returns form provided in your order and return to the address provided.

In all cases, the return items must be in the same condition that you received it (unworn, unwashed, no odour, no make-up, & with all tags & labels attached).

Once the returned item is received, it will be inspected to ensure it is in its original condition. If the return is accepted, your refund will be processed within 48 hours via the respective payment method used.

You may return an item for exchange/refund within 30 days of receipt of the item.

In all cases, the returned item must be in its original condition (unworn/unused/sellable), with all tags still attached & no make-up stains, or odours.

All courier costs incurred for exchanges/refunds is at the cost of the customer.

Please fill in the returns form included in your purchase.

Send the return parcel to the below address:

IMPRECCA
First floor
39 Churchill Road
Durban
4001

**Returns are accepted via door-to-door courier only.

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