| Pick-Up Point
R65 For orders being shipped to a Pargo pick-up point, delivery will normally take 2 - 5 working days. Delivery to and from some smaller regional areas might take a bit longer.
| Door-To-Door Courier
R50 (main centres) Estimated delivery time for main centres is 1 - 3 working days.
R100 (outlying areas) Estimated delivery time for outlying areas is 2 - 5 working days.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We hope you are satisfied with all of your purchases but if you ever need to return an item, you can do so within 30 days from the date your parcel arrived.
Items that are not eligible for exchange or returns include intimates, accessories, swimwear & sale items.
In all cases, the return items must be in these same condition that you received it (unworn, unwashed, no odour, no make-up, & with all tags & labels attached).
Click HERE to view our full Returns Policy.